Customer Support Program
Our overall objective is to deliver value to customers that far exceed the investment in our solutions and services. So, whether you choose to contact us via the web, phone, or e-mail, you can be assured that we are committed to providing the best possible service available.
SDI's Customer Support Program is comprised of personnel with high-level technical and industry expertise as well as strong functional knowledge of our products and marketplace.
Product Enhancements
- Major & minor product updates
- Partner provided solutions
Support Services
Hotline Support services are provided by a dedicated and trained
staff.
Support hours: 8:00am to 5:00pm CST/Monday
- Friday.
Expertise and Tools
- Account Management
- Upgrade assistance
- Microsoft CustomerSource
- Microsoft TechKnowledge
- Configuration assistance
- Insights Newsletter